Privacy Policy

Last Updated: January 23, 2026

Introduction

Desert Comfort Arizona ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mini-split installation calculator and booking system.

Information We Collect

Personal Information

  • • Full name
  • • Email address
  • • Phone number
  • • Physical address (street, city, state, zip code)

Payment Information

  • • Credit/debit card information (processed securely through Stripe)
  • • Payment intent IDs and transaction records
  • • Billing details
  • • We do NOT store complete card numbers on our servers

Photos and Media

  • • Photos of your garage or installation space
  • • Photos of your electrical box
  • • These images are used to assess installation requirements

Technical & Usage Data

  • • IP address
  • • Browser type and version
  • • Device information
  • • Pages visited and time spent on our site
  • • Quote configurations and selections
  • • Installation options selected

Project Details

  • • Space type and size
  • • Insulation status
  • • Equipment brand and model preferences
  • • Installation requirements and options
  • • Quote amounts and pricing details
  • • Additional notes and preferences

How We Use Your Information

• Process Your Orders: To complete deposit payments and schedule installations

• Communicate With You: To send confirmation emails, installation updates, and respond to inquiries

• Improve Our Services: To analyze user behavior and enhance our calculator and booking system

• Marketing: To send promotional materials about our services (with your consent)

• Site Assessment: To evaluate your installation requirements based on photos and information provided

• Customer Support: To provide assistance and answer questions about your installation

Third-Party Services

Stripe (Payment Processing)

We use Stripe to process credit card payments securely. Stripe may collect and process payment information according to their privacy policy.

Facebook Pixel

We use Facebook Pixel to track conversions, optimize ads, and build targeted audiences. Facebook may collect information about your visit and usage patterns.

LeadConnector/HighLevel

We use LeadConnector for CRM and booking management. Your contact information and project details are shared with this service to manage your installation appointment.

Google Calendar

We integrate with Google Calendar for scheduling consultations and installation appointments.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • • Essential Cookies: Required for the website to function properly
  • • Analytics Cookies: Help us understand how visitors use our site
  • • Marketing Cookies: Used by Facebook Pixel and other advertising platforms
  • • Preference Cookies: Remember your settings and selections

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption of payment data, secure storage of photos, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project photos and details are typically retained for the duration of your service period and up to 7 years for warranty purposes.

Your Rights

You have the right to:

  • • Access your personal information we hold
  • • Request correction of inaccurate data
  • • Request deletion of your data (subject to legal requirements)
  • • Opt-out of marketing communications
  • • Withdraw consent for data processing
  • • Object to certain processing activities

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Desert Comfort Arizona

Website: desertcomfortarizona.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date.